Frost Glow Cosmetics Refund Policy

At Frost Glow Cosmetics, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

Returns

We accept returns on unused and unopened products within 30 days of the delivery date.
To be eligible for a return, items must be in their original packaging and in the same condition that you received them.
Proof of purchase (order confirmation or receipt) is required.

For hygiene and safety reasons, we cannot accept returns on:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable.

We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact us within 7 days of delivery.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
For your protection, we recommend using a trackable shipping service or purchasing shipping insurance.

To initiate a return or exchange, please contact us at:
📧 support@frostglowcosmetics.com

Please include your order number and details of the item(s) you’d like to return.

✨ Thank you for shopping with Frost Glow Cosmetics — we appreciate your trust and support!